We’re here to help
WordBloom Support
Need a hand with a crossword, your saved progress, coins, or a purchase? Contact us and we’ll help you sort it out.
Include your device model, iOS version, app version, and a short description of what happened. Please do not send passwords, payment details, or verification codes.
Common questions
Where is my progress saved?
Level progress and coins are stored locally on your device. There is no WordBloom account or cloud sync. Deleting the app or using Delete Local Game Data in Settings clears that local gameplay progress.
How do I restore a purchase?
Open the in-app shop and use Restore Purchases with the Apple Account used for the purchase. For a billing or refund request, contact Apple Support.
When can I download WordBloom?
The App Store listing is being prepared. This page will link to the download when it is publicly available.
Privacy
For details about local progress, advertising, and purchases, read the WordBloom Privacy Policy.